CAHRO Training Curriculum

Human Relations Program Design & Implementation

    1. Personal information about trainer(s)
    2. Purpose of training
    3. Learning objectives
      1. Trainees will demonstrate their ability to define human relations
      2. Trainees will identify human relations issues within their community;
      3. Trainees will practice applying a systems approach to a human relations issue
      4. Trainees will describe the role they play in helping achieve the objectives of the human relations program which employs them.
      5. Trainees will assess the obstacles they must overcome to achieve the objectives of their job;
      6. Trainees will identify the assets available to them and the resources they need to overcome obstacles to the achievement of their job objectives.
      7. Trainees will practice implementing action steps to achieve job objectives in the class setting.
    4. Discussion of ground rules re: respect for others and training logistics
  2. Human Relations – What is it?
    1. Following brainstorming compare class developed definitions to posited definition:Human relations is a multi-disciplinary process used to promote
      and protect human physical and mental well-being through non-
      violent means, and ensure people have the opportunity to set
      and achieve constructive life objectives free from arbitrary discrimination
    2. SMALL GROUP EXERCISE: 3-4 in each groupUsing the definition adopted by the class – list the primary issues affecting people in ————- that should be addressed by human relations practitioners. Identify resources available to address each issue.
  3. Role Identification
    1. TRAINEE INTRODUCTIONS: Individual job assessmentTrainees each make a two to five minute presentation:
      1. Introducing themselves;
      2. Describing the human relations issues they will be addressing in their job;
      3. Identifying the real or potential obstacles they are, or expect to be, confronting;
      4. Describing the skills they use or expect to use to succeed.
    2. DISCUSSION: Revisiting the definition of human relations by listing the skills and disciplines the participants use or will be using to carry out human relations work.
  4. Systems planning
    1. Elements
      1. Needs assessment/Problem statement
      2. Mission statements/goal development
      3. Objectives (measurable, contribute to mission and goals)
      4. Forced field analysis (Obstacles vs. Resources)
      5. Mapping assets
      6. Identifying resource needs
      7. Methodology/Action steps
      8. Accountability/Monitoring
      9. Evaluation
    2. DISCUSSION: Applying a systems analysis to your job assignment or to a job objective
    3. SMALL GROUP AND INDIVIDUAL EXERCISEPrepare a systems analysis for your job or for a project you are undertaking in your job
    4. ORAL PRESENTATIONPresentation of systems analysis of job or job project by each trainee
    5. DISCUSSIONClass selection of systems analysis where methodology will be role-played
    6. ROLE PLAY: Selected methodology
  5. Team Building
    1. Conducting a job analysis for your position
      1. What are you expected to accomplish? Output
        1. Who is getting the benefit of your work? Recipients
        2. What are the critical factors for your work to be effective?Recipient needs: time factors, resources, participant-involvement
      2. What do you need from others to accomplish your job? Input
        1. Who are you relying on to supply what you need? Providers
        2. What are the critical factors in relation to your needs?Provider requirements: accessibility, reliability, timeliness
    2. Teambuilding strategies
      1. Assembling team
      2. Conducting job analyses
      3. Negotiating input/output
    3. SMALL GROUP EXERCISE: Job AnalysisIndividuals within each group prepare job analysis for their own
      position with feedback from group.
    4. FISH BOWL DEMONSTRATIONHypothetical team building session involving negotiation of input/output
    5. DISCUSSION – Skill building Training Input
  6. Organizational Skill Building
    1. DISCUSSION: Director’s RoundtableOrganization’s mission and objectives, core values, expectations from employees, management support, limitations
    2. LECTURE: Principles of principles of prejudice reduction and its applications in community and school settings
    3. DISCUSSION: Applying principles of prejudice reduction to the job.
        1. LECTURE
        2. FISHBOWL: Series of role plays
      2. Getting support for a school program from:
        1. Resistant administrator
        2. Irate parents
        3. Fatigued teacher
        4. Distracted students
      1. LECTURE
        1. Applying a systems approach
        2. Organizer role clarification (internal)
        3. Issue articulation
        4. Securing ownership
        5. Maintaining spirit and involvement
        6. Retention of achievements
    7. DISCUSSION: Application of systems analysis to resource development
    8. EXERCISE: Drafting a proposal
  7. Review Elements of Training & Evaluation